CX Group Australia provides a range of products and services for the contact centre and customer experience industry in Australia.
Scroll down to learn more about our solutions.
CX Central
CX Central is a website that provides free resources for CX and contact centre professionals, and for people new to contact centres or customer experience.
The website is packed full of free resources including expert articles, How to Guides, Call Centre Workload Calculators, Events Calendar (with upcoming conferences, training courses, networking events etc), Business Directory, CX Glossary and more.
CX Skills
CX Skills provide specialist contact centre training for agents through to senior executives.
We run public courses most months of the year in the major capital cities with everything from contact centre service or sales fundamentals through to advanced, high-performance contact centre management delivered by the leading contact centre experts from across the world.
We also offer private, customised training solutions designed and delivered specifically for your business.
CX Consult
We provide a range of specialist consulting services to assist businesses with their contact centre and customer experience strategy and operations.
Popular Services include Health Checks, Executive Support, Technology, Knowledge Management, Optimisation and more for both the private and public sectors.
CX Connect
Our free CX Connect service is the new smart sourcing solution for business.
We help find and recommend a shortlist of suitable suppliers that can deliver the perfect CX solution for your business.
So whether its call centre outsourcers, technology solutions, consultants and more we’ll save you time, money and stress!
FlexibleJobs.com.au
A jobs website to help people find their perfect job. Whether it’s jobs that start and finish early, have you on the road all day or working from home, or perhaps you want a job where you only work a few days a week or just on weekends.
Our innovative search filters have never made it easier to find a job that suits your lifestyle!
Our job categories include Retail, Hospitality, Contact Centre, Office & Administration, Events, Manual Labour and more.
Launching early 2019!
